Privacy Policy
Last updated: May 14, 2026
At Wild Robin, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with applicable Canadian privacy laws.
Information We Collect
We collect personal information you provide when you register an account, such as your name, email address, date of birth, and payment details. We also gather usage data including your IP address, device information, browsing activity, and gaming preferences through your interactions with our platform. Additionally, we may collect information from third parties, such as identity verification services, to comply with Canadian gaming regulations and prevent fraud.
How We Use Your Information
We use your information to create and manage your account, process deposits and withdrawals, and facilitate your gaming experience on our platform. Your data helps us personalize offers, improve our services, and analyze usage patterns to enhance user experience. We also use it to detect and prevent fraud, ensure compliance with Canadian laws, and send you relevant communications about promotions or account updates.
Information Sharing
We do not sell your personal information to third parties. We may share data with trusted service providers, such as payment processors and hosting companies, who are bound by confidentiality agreements. We disclose information only when required by law, such as to Canadian regulatory authorities or in response to legal processes.
Data Security
We implement robust security measures, including encryption of sensitive data in transit and at rest, firewalls, and secure servers hosted in Canada. Access to your information is restricted to authorized personnel on a need-to-know basis, with regular security audits and employee training. While no system is completely secure, we continuously monitor and update our protections to safeguard against unauthorized access, loss, or misuse.
Your Rights
Under Canadian privacy laws like PIPEDA, you have the right to access, correct, or delete your personal information by contacting us. You may withdraw consent for certain uses, request details on how we handle your data, and lodge complaints with privacy authorities if needed. We will respond to verified requests within 30 days, subject to legal exceptions for gaming regulation and fraud prevention.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyze traffic, and remember your preferences. These include essential cookies for account security and analytics cookies for performance insights. You can manage cookie preferences through your browser settings or our cookie consent tool.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact our Privacy Officer. We aim to respond promptly to all privacy inquiries.
[email protected]